Motorised curtain track with visible motor unit mounted at the end of a window, showing the curtain partially wrapped around the track beneath a metal curtain pole.

When ordering a motorised curtain track, accuracy matters.

One customer recently called with a straightforward but important question before placing their order. They were measuring up and just needed to confirm one key detail.

Their question was simple:

“Does the curtain cover the motor side?”

It’s exactly the kind of clarification that prevents ordering mistakes.

The Customers Concern

The customer was about to enter their required width online but paused to check something first.

Would the motor sit exposed at the end of the track?
Or would the curtain wrap around it?

They explained:

“I just wanted to know that I didn't want to order it and it could be too big, you know what I mean?”

When ordering made-to-measure systems, that’s a valid concern. If the motor added extra visible width beyond the curtain line, it could affect measurements and the finished look.

The Answer

The clarification was clear:

  • The curtain wraps around the motor
  • The motor is concealed behind the curtain fabric
  • The width you enter when ordering includes the motor
  • That means there’s no need to add or subtract anything from your measurement. Simply measure the full width you require and input that figure when placing your order.

The motor housing is accounted for within the total track length.

Why This Matters

Motorised curtain tracks are often chosen for:

  • Wide window spans
  • Hard-to-reach areas
  • Smart home setups
  • Clean, modern interiors

But alongside functionality, the finish still matters. A visible motor could disrupt the overall appearance, particularly in residential settings.

Knowing the curtain wraps neatly around the motor ensures:

  • A seamless look when close
  • No exposed mechanical components
  • Accurate width ordering
  • No risk of over-ordering

It’s a small technical detail that gives real peace of mind.

What to Remember Before Ordering

If you're ordering a motorised curtain track:

  • Measure the full width required across your window
  • Enter that complete width when ordering
  • Do not add extra space for the motor
  • The curtain is designed to conceal the motor unit

As this customer confirmed once reassured:

“Right. That’s brilliant.”

If you're unsure about measurements or how the system is configured, it’s always worth checking before placing your order, contact us here if you need a hand. A quick question can make sure everything fits exactly as intended.