Tracks-Direct Blog

When a customer with a particularly tricky bay window came looking for a curtain solution that didn’t break the bank, they turned to Tracks Direct. Here’s how we helped them navigate the options, and the angles.

This caller had done their research. They’d explored the market, including premium options from other suppliers, but found that many solutions, especially for awkward or complex bay windows, came with an unexpectedly high price tag. Their main priority: a professional-looking result without an excessive cost.

When Precision Matters: Helping a Customer Maximise Track Projection: Some projects come with very clear requirements—and this recent customer call was a perfect example. The caller, Sue, reached out to Tracks Direct to ensure their made-to-measure curtain track would project far enough to clear existing ornamentation, while also clarifying a few practical installation questions.

A Loft Bedroom Dilemma: Minimal Clearance and Maximum Blackout. A recent caller to Tracks Direct presented a common yet intricate challenge: how to achieve full blackout around French doors in a loft conversion bedroom, where space was tight and light control essential.

The customer had just 115cm of space across the door and 50cm of return wall space on each side. With minimal clearance between the top of the French doors and the ceiling, they opted for a recessed curtain track. But the real question was: how to prevent light leakage at the edges when curtains turn the corner?

Creating Seamless Integration for Smart Home Setups. Peter, a homeowner with an advanced smart home system, reached out to Tracks Direct seeking a practical solution for automating curtains across three sets of bi-fold doors. His main concern: finding an electric curtain track that could be hardwired and controlled via existing relay modules, without needing extra remotes or wireless hubs.

Converting Character into Comfort - During a recent call, a customer undertaking a major renovation reached out for guidance on curtain tracks for a flat conversion project in a Victorian-era home. The property, originally a single house, was being transformed into three separate flats. With the build still in progress, the customer was keen to integrate modern, streamlined solutions that could be incorporated seamlessly at this early stage.

Tracks Direct was recently contacted by a customer in need of a precise solution. They were planning to install curtains across a span that covered both a doorway and a window. But they didn’t want a traditional single curtain that would sweep fully across both. Instead, they wanted functionality: a curtain that would stop part-way along the track—allowing them to cover the window or the door independently without unnecessary overlap.

Ken contacted Tracks-Direct seeking advice on a technically complex window setup. He was planning to install a curtain track over a bifold window with a single 90-degree angle, with one return wall measuring 280cm and the other 350cm. The challenge?

When precision matters, the right components make all the difference. This was clear when David got in touch with us – he was updating his Silent Gliss Metropole installation and needed wall brackets with a longer projection to maintain a clean, minimal finish.

At Tracks Direct, customers often call with very specific questions — and rightly so! Curtains might be soft and flowing, but the hardware behind them needs to be spot-on to avoid problems. One recent caller had a great example: how to install corded or motorised curtain tracks when central heating pipes sit snugly along the window recess.

At Tracks Direct, we often hear from customers who are buying curtain tracks for the very first time — and it’s completely normal to feel a bit unsure at the start. One recent caller put it perfectly: “This may sound stupid, but I’ve never bought curtain tracks in my life.”